“I’ve tracked the commissionable gross front end, and I guarantee we’re $100,000 higher this month than we would have been. We’d be lucky to make $200,000 front commissionable gross, and we’re well over $300,000 this month. We’re making more now when we sell 80-90 cars than we did last year when we were selling 120.”

- Eric Guerrisky
Sales Manager, Blaise Alexander Nissan

“Training. I knew from experience that it was what this store needed. In 1997, a partner and I bought a dealership — Jay Kilheeny Ford Lincoln Mercury. That store was in bankruptcy at the time, doing the same numbers — 20, 25, 30 a month. We decided we needed experienced training. In about 12 months, we took the store to averaging around 125 deliveries a month, and in about 20 months, we were averaging 175+. I believe an outside trainer with experience can definitely see things differently. Training and everyone watching DVDs is the secret.”

- Jay Kilheeney,
General Manager, Blaise Alexander Subaru