This is the Managers Edition of Selling From The Heart.  This book is known by many as a go to resource for improving vehicle sales performance. Most people have it on their end-table at night and on their desk in the morning.  The reason is simple, following this book leads to great results.  If you have certain results you are looking for, this book is the way to go.  Instantly view this book upon purchasing, no shipping or wait times!!  Get to the meat and potatoes of Auto Sales knowledge.